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We’re still open! In response to Gov. Inslee’s most recent announcement, we’ve made additional adjustments to our already strict safety measures. Check out this video to see how it works. Here are the new guidelines:

  1. Health screening and handwashing for everyone who enters the building
  2. Medical grade masks required for all staff, volunteers, and offered to shoppers. No one can enter the building without a mask.
  3. Shoppers are asked to adhere to their assigned shopping time whenever possible to reduce the number of people waiting to shop at any one time.
  4. Volunteers will be limited to ensure that the building does not go above 25% occupancy at any given time.
  5. Staff will be utilizing alternate work spaces to ensure greater social distancing.
  6. Our rigid cleaning schedule continues with daily high touch surface cleaning, twice weekly disinfectant sanitization sprays, and weekly deep cleans.

Wow! I just reviewed your next phase food distribution management process. It is so well thought out and empathy built into the process for those of us that desperately need food resources. By empathy, I mean providing a buzzer for those that do not have mobile to receive a text that it is their time to enter the facility. And, alphabetized time slots so everyone doesn't show up at once. Each process keeping everyone as safe as possible. Thank you so much for being so caring, thoughtful, and people process-driven. Stay safe and bless all of you.” - Elizabeth, IFCB Recipient

 

Operations During COVID-19


SHOPPERS:

When can I get food or other resources?

As an essential service for our community, the Issaquah Food & Clothing Bank is taking additional measures to reduce exposure while maintaining crucial resources. All shoppers will receive 2 weeks’ worth of food and diapers (if needed) as shopping hours are scheduled every other week. 

The clothing bank will remain closed until the high risk of exposure has passed.

Click here for a list of additional resources specific to the COVID-19 outbreak. 

Food Shopping Information:

In response to the King County Public Health Directive, IFCB requires everyone ages 2 and up to wear a mask at all times inside our building. This is to protect both your health and the health of our staff and volunteers. If you do not have a mask, we will provide one and ask you to wear it before checking you in. 

Food shopping is now inside the Food Bank with limited numbers of households shopping at a time to maintain social distancing. Scroll down for all the details on how our indoor shopping system works.

Food Shopping Schedule:

December 7, 8, 9, 10

OPEN Monday-Thursday 1-7pm
Masks Required

Week of December 14

No shopping hours

Week of December 21, 22, 23

OPEN Monday-Wednesday 1-7pm (CLOSED Thursday for Christmas Eve)
Masks Required

Week of December 28

No shopping hours

January 4, 5, 6, 7

OPEN Monday-Thursday 1-7pm
Masks Required

Week of January 11

No shopping hours

January 18, 19, 20, 21

OPEN Monday-Thursday 1-7pm
Masks Required

Week of January 25

No shopping hours

February 1, 2, 3, 4

OPEN Monday-Thursday 1-7pm
Masks Required

Week of February 8

No shopping hours

February 15, 16, 17, 18

OPEN Monday-Thursday 1-7pm
Masks Required

Week of February 22

No shopping hours

March 1, 2, 3, 4

OPEN Monday-Thursday 1-7pm
Masks Required


There are some big differences with shopping inside our building during the COVID-19 outbreak. We have assigned shopping times based on your last name in order to reduce lines and ensure we are able to serve everyone. These shopping times are suggestions only - if you cannot make your assigned shopping time, come anytime we are open for food service.

Shopping Time Assignments:

Day

Time Slot

First Letter of Last Name

Monday

1-3pm

A

 

3-5pm

B

 

5-7pm

C

Tuesday

1-3pm

D-E

 

3-5pm

F-G

 

5-7pm

H-I

Wednesday

1-3pm

J-L

 

3-5pm

M

 

5-7pm

N-P

Thursday

1-3pm

Q-R

 

3-5pm

S-V

 

5-7pm

W-Z


Important details about our new, indoor shopping system:

· The Clothing Bank is still closed - the "food bank" area will be used for perishable items, such as fruit, vegetables, meat and dairy. The "clothing bank" area will be used for non perishables, such as canned food, rice, beans and snacks, plus diapers and formula. Everyone will shop in the "food bank" first, then in the "clothing bank."

· Masks are required to come in the building. No exceptions. If a shopper can't or won't wear a mask, we can provide a pre packed box of food outside the building. Masks will be required for children 2 and up as well. If you don't have a mask, we will have plenty to share!

· Social distancing will be enforced. We will have stickers on the floor and clearly marked areas to help make it clear where you should be. Volunteers will help guide you, especially as we all get used to the new system.

· We prefer one adult per household shop (exceptions may be made for people who are elderly or have a disability). If you're able to leave your kids at home, please do. We understand that may not be possible. Masks are required for children 2 and up.

· Check in will be different we will check you in outside, and you will return to your car. You will receive a text message when it's your turn to enter the building to shop. If you walk to the Food Bank, you will wait outside on our benches until it's your turn to shop. If you do not have a phone, we will give you a buzzer to let you know when it’s your turn to shop.

Please email Rebecca, or call or text Rebecca at 206-395-9149 with any questions or concerns.

What if I've never visited the food bank before?

It's easy to sign-up for free resources. Just click here to learn more about how to register. If you need food, we're here to help!

What if I can't get to the food bank?

Are you in need of delivery assistance during the COVID-19 outbreak? Please visit our temporary delivery requirements page for more information. 

Are there free meal programs available in the area?

Yes! Issaquah Community Meals program provides nightly meals Monday through Friday at 5:00 p.m. at 180 E. Sunset Way in Issaquah (next to the fire station). There is also a Thursday lunch at noon, dinner Saturday at 5:00 p.m. and dinner Sunday at 4:00 p.m.

The Issaquah Senior Center provides lunch to seniors on Tuesdays and Fridays at 12:00 noon at 75 NE Creek Way in Issaquah (the suggested donation is $4.50 for 60 and older; $6.50 for under 60).

How can I access other resources?

Call 2-1-1 for a comprehensive listing of resource and service providers in your area, or visit our COVID-19 resource page

Is the clothing bank open?

The clothing bank will remain closed for the duration of the COVID-19 outbreak. If you need for diapers, those may be picked up during shopping hours.

Need cold weather gear? Join us for our Winter Warmth Event. Registration info and details are available here.


VOLUNTEERS:

What volunteer opportunities are available?

We are limiting the number people in our building, so volunteer shifts are limited. We will need help on an ongoing basis, to please watch for open shifts for those who are NOT in the high-risk category. High schoolers 16 years of age or older are welcome with a parent (one parent per youth).  PLEASE NOTE that only scheduled volunteers will be permitted in the building.

How do I sign-up to volunteer?

Click here to view volunteer shifts at our food bank (179 1st Avenue SE, Issaquah WA 98027)

 

DONORS:

What if I have a donation?

We are not accepting private donations at our building at this time. We are able to accept donations shipped directly from the vendor or donation drop offs at our warehouse location on our designated donation days. For all the details, check out our Emergency Needs page.

What if I have a Clothing Bank donation?

Our clothing bank will be closed for the duration of the COVID-19 outbreak, so we will not be accepting any clothing bank donations. However, we do need new winter gear items for our upcoming Winter Warmth Event - click here for the list of items we're accepting and how to donate!


COVID-19 INFO:

How can I learn more about the Coronavirus?

Please visit our Coronavirus Information page.


If you still have questions, you can direct them to info@issaquahfoodbank.org.