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Operations During COVID-19


Shoppers:

When can I get food or other resources?

As an essential service for our community, the Issaquah Food & Clothing Bank is taking additional measures to reduce exposure while maintaining crucial resources. All shoppers will receive 2 weeks’ worth of food and diapers (if needed) as shopping hours are scheduled every other week. 

The clothing bank will remain closed while we find a new location for this resource.

Click here for a list of additional resources specific to the COVID-19 outbreak. 

Food Shopping Information:

We are still requiring masks inside our building. We know many places have relaxed restrictions, but we serve many vulnerable populations and feel masks are the best way to keep everyone safe.  If you do not have a mask, we will provide one and ask you to wear it before checking you in. 

Food shopping is now inside the Food Bank with limited numbers of households shopping at a time to maintain social distancing. Scroll down for all the details on how our indoor shopping system works.

Food Shopping Schedule:

Week of July 12

No shopping hours

July 19, 20, 21, 22

OPEN Monday-Thursday 1-7pm
Masks Required

Week of July 26

No shopping hours

August 2, 3, 4, 5

OPEN Monday-Thursday 1-7pm
Masks Required

Week of August 9

No shopping hours

August 16, 17, 18, 19

OPEN Monday-Thursday 1-7pm
Masks Required

Week of August 23

No shopping hours

August 30, 31
September 1, 2

OPEN Monday-Thursday 1-7pm
Masks Required

Week of September 6

No shopping hours
Closed Monday for Labor Day

September 12, 14, 15, 16

OPEN Monday-Thursday 1-7pm
Masks Required

Week of September 20

No shopping hours

September 27, 28, 29, 30

OPEN Monday-Thursday 1-7pm
Masks Required



Important details about our shopping system:

· The Clothing Bank is still closed - the "food bank" area will be used for perishable items, such as fruit, vegetables, meat and dairy. The "clothing bank" area will be used for non perishables, such as canned food, rice, beans and snacks, plus diapers and formula. Everyone will shop in the "food bank" first, then in the "clothing bank."

· Masks are required to come in the building. No exceptions. If a shopper can't or won't wear a mask, we can provide a pre packed box of food outside the building. Masks will be required for children 2 and up as well. If you don't have a mask, we will have plenty to share!

· Social distancing will be enforced. We will have stickers on the floor and clearly marked areas to help make it clear where you should be. Volunteers will help guide you, especially as we all get used to the new system.

· Check in will be different we will check you in outside, and you will return to your car. You will receive a text message when it's your turn to enter the building to shop. If you walk to the Food Bank, you will wait outside on our benches until it's your turn to shop. If you do not have a phone, we will give you a buzzer to let you know when it’s your turn to shop.

Please email Rebecca, or call or text Rebecca at 206-395-9149 with any questions or concerns.

What if I've never visited the food bank before?

It's easy to sign-up for free resources. Just click here to learn more about how to register. If you need food, we're here to help!

What if I can't get to the food bank?

Are you in need of delivery assistance during the COVID-19 outbreak? Please visit our temporary delivery requirements page for more information. 

Are there free meal programs available in the area?

Yes! Issaquah Community Meals program provides nightly meals Monday through Friday at 5:00 p.m. at 180 E. Sunset Way in Issaquah (next to the fire station). There is also a Thursday lunch at noon, dinner Saturday at 5:00 p.m. and dinner Sunday at 4:00 p.m.

The Issaquah Senior Center provides lunch to seniors on Tuesdays and Fridays at 12:00 noon at 75 NE Creek Way in Issaquah (the suggested donation is $4.50 for 60 and older; $6.50 for under 60).

How can I access other resources?

Call 2-1-1 for a comprehensive listing of resource and service providers in your area, or visit our COVID-19 resource page

Is the Clothing Bank open?

The clothing bank will remain closed while we find a new location for this resource. If you need for diapers, those may be picked up during shopping hours.


VOLUNTEERS:

What volunteer opportunities are available?

We are limiting the number people in our building, so volunteer shifts are limited. We will need help on an ongoing basis, to please watch for open shifts for those who are NOT in the high-risk category. High schoolers 16 years of age or older are welcome with a parent (one parent per youth).  PLEASE NOTE that only scheduled volunteers will be permitted in the building.

How do I sign-up to volunteer?

Click here to view volunteer shifts at our food bank (179 1st Avenue SE, Issaquah WA 98027)


DONORS:

What if I have a donation?

We are not accepting private donations at our building at this time. We are able to accept donations shipped directly from the vendor or donation drop offs at our warehouse location on our designated donation days. For all the details, check out our Emergency Needs page.

What if I have a Clothing Bank donation?

We are not accepting Clothing Bank donations at this time. 


COVID-19 INFO:

How can I learn more about COVID-19?

Please visit our Coronavirus Information page.


If you still have questions, you can direct them to info@issaquahfoodbank.org.