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Coronavirus Response FAQs


SHOPPERS:

When can I get food or other resources?

As essential services for our community, the Issaquah Food & Clothing Bank is taking additional measures to reduce exposure while maintaining crucial resources. Starting the week of March 23rd, all shoppers will receive 2 weeks’ worth of food and diapers (if needed) before shopping hours are changed to an every other week schedule.

There will be no shopping hours the week of March 30th, then shopping hours will resume the week of April 6th on Tuesdays and Thursdays from 12:00 to 4:00 p.m. every other week. We will continue to use our drive-up pick-up of pre-packed food boxes for everyone’s safety during this time. The clothing bank will remain closed until the high risk of exposure has passed.

Click here to access Lunch for the Break resources for children.

Click here for a list of resources specific to the COVID-19 outbreak. 

Change in Shopping Hours:

WEEK OF 3/23 - Two weeks' worth of food provided
Mondays and Wednesdays from 5:00 to 7:00 p.m.
Tuesdays and Thursdays from 10:00 a.m. to 1:00 p.m.

WEEK OF 3/30
No shopping hours

WEEK OF 4/6 - Two weeks' worth of food provided
Tuesday from 12:00 noon to 4:00 p.m.
Thursday from 12:00 noon to 4:00 p.m.

WEEK OF 4/13
No shopping hours

To minimize exposure, pre-packed food boxes will be picked up outside our building at the front and alley side doors. If you must walk, please only use the front door for your box pick-up. Drivers, please drive in according to the map below and stay in your vehicle once you reach the door. A volunteer or staff member will come out to help you. Thank you for helping us in this process!

Please note that there is no advantage to arriving early, so please just come at a time that is convenient for you within the shopping time..

What if I've never visited the food bank before?

It's easy to sign-up for free resources. Just click here to learn more about how to register. If you need food, we're here to help!

Are there meal programs available in the area?

Yes! Issaquah Community Meals program provides nightly meals Monday through Friday at 5:00 p.m. at 180 E. Sunset Way in Issaquah (next to the fire station). The Issaquah Senior Center provides lunch to seniors on Tuesdays and Fridays at 12:00 noon at 75 NE Creek Way in Issaquah (the suggested donation is $4.50 for 60 and older; $6.50 for under 60).

How can I access other resources?

Call 2-1-1 for a comprehensive listing of resource and service providers in your area.

Is the clothing bank open?

The clothing bank will remain closed for the duration of the COVID-19 outbreak. If you have a need for diapers, those may be picked up during shopping hours.


VOLUNTEERS:

What volunteer opportunities are available?

We are currently limited to no more than 10 people in the building, so volunteer shifts are limited. We will need help on an ongoing basis, to please watch for open shifts for those who are NOT in the high-risk category. High schoolers 16 years of age or older are welcome with a parent (one parent per youth). To reduce the risk of exposure, volunteers must select one team to volunteer on (specific to days of the week) and only volunteer on that team until the high risk of exposure has passed. PLEASE NOTE that only scheduled volunteers will be permitted in the building.

How do I sign-up to volunteer?

Click here to view volunteer shifts at our food bank (179 1st Avenue SE, Issaquah)

Click here to view volunteer shifts at our warehouse (AtWork, 930 7th Avenue NW, Issaquah)


DONORS:

What if I have a donation?

Please provide monetary donations through our website or mail checks to 179 1st Avenue SE, Issaquah, WA 98027. For the time-being, we will only be accepting monetary donations, $25 grocery store gift cards, and items off our Emergency Needs List SHIPPED DIRECTLY FROM THE VENDOR. We will not be accepting any personal deliveries of food, clothing, or other in-kind donations at our building, so please either hold on to them or redirect them to another organization. 

What if I have a clothing bank donation?

Our clothing bank will be closed for the duration of the COVID-19 outbreak, so we will not be accepting any clothing bank donations.


COVID-19 INFO:

How can I learn more about the Coronavirus?

Please visit our Coronavirus Information page.


If you still have questions, you can direct them to info@issaquahfoodbank.org.